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This post is a summary explaining the common measures people can take to improve the spam filtering in their account.
Turn on advanced spam filtering
- Go to the Options -> Spam / Virus protection screen and switch from "Basic" to "Normal", "Aggressive" or "Custom" level filtering (subscription accounts only)
Avoid using forwarding services
- If you forward email from an old email address, tell people to use your @firstname.lastname@example.org/etc address instead and close down forwarding from the old system.
- If you use your own domain, point the MX records for your domain directly at our servers (Enhanced or family/business accounts only)
Report spam and non-spam emails
- If you report more than 200 spam and 200 non-spam emails, it will activate your personal bayes database. This will significantly increase the scoring accuracy of the spam filter on your email
- See the bottom of the Options -> Spam / Virus protection screen to see how many spam and non-spam emails you've reported
- If you use IMAP mostly, setup auto-reporting on folders. Login and go to Options -> Folders. Set the "Learn as non-spam" property on folders that you store known non-spam emails in (eg folders you archive emails into). Create a folder called "Learn spam", and set the as "Learn as spam" and "Purge > 7 days old" properties on it. Then from your IMAP client, drag any spam emails you receive into that folder to learn them + delete them
Add known senders to your address book
A more detailed post will follow explaining the technical underpinning of these shortly.