FastMail app for iOS and Android now available

Today we’re proud to announce the release of the FastMail app for your iPhone, iPad, iPod and Android devices. You can get it right now from the App Store (iOS) or the Play Store (Android).

 Download on the App StoreGet it on Google Play

Our apps have been designed to combine our lightning-fast mobile web app with device features normally only available to native apps, most notably push notifications.

iOS notificationAndroid notification

On Android, you’ll even find support for your smartwatch!

Android Wear notificationPebble notification

More information about the FastMail app is available in our help.

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FastMail has moved to fastmail.com, @fastmail.com email addresses now available

As discussed in a blog post earlier this week, we’ve now moved FastMail to fastmail.com. This means when you go to https://www.fastmail.fm, you’ll immediately be redirected to https://www.fastmail.com.

Does this affect my existing address or aliases?

Not at all, they will continue to function exactly as before. The only difference is the web address you’ll see in your browser when you log in to our website. This applies to all domains we host, not just @fastmail.fm.

How can I get an @fastmail.com email address?

With the exception of legacy guest and member accounts, you can add an alias (additional address) to your account, or you can rename your account to a new username @fastmail.com right now. Just go to https://www.fastmail.com, login to your account and go to Advanced -> Aliases to add an alias, or Advanced -> Rename account to rename your account.

All addresses are available on a first come, first served basis. We decided on this approach because we already offer many domains, so there might be joeblogs@fastmail.fm, joeblogs@fastmail.us, joeblogs@fastmail.net, joeblogs@myfastmail.com, joeblogs@eml.cc, etc. and we don’t think any particular user and any particular domain should get priority over another.

In the interests of fairness, we are only allowing each account to register one alias @fastmail.com. New users will be able to sign up an address @fastmail.com as well.

Email client users (e.g. Thunderbird, Apple Mail, Outlook, etc)

If you access your email through an email client, there’s no change. Everything will continue to work exactly as before.

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FastMail is moving to fastmail.com

On Thursday, 23rd October 2014, we are moving the main FastMail website from fastmail.fm to fastmail.com. We intend to make the transition as seamless as possible, but we wanted to give you advance warning. Below are some more details for users regarding this change:

Email client users (e.g. Thunderbird, Apple Mail, Outlook, etc)

If you access your email through an email client, there’s no change. Everything will continue to work exactly as before.

Web interface users

If you use our web interface, from Thursday when you go to fastmail.fm you will be redirected automatically to fastmail.com. Any existing sessions will be transferred across, so if you were logged in at fastmail.fm, you’ll be logged in at fastmail.com. The only difference you should see is in the address bar in your browser.

Password manager users

If your password is normally filled in automatically for you by your browser or password manager, you’ll need to make sure you know what it is. For security reasons most password managers will only fill in your password on the domain where it was first used, and since we’re moving domains from fastmail.fm to fastmail.com, they’ll fail to work automatically. If you don’t know what your password is, we’ve got instructions on how to find it in all major browsers. Your password manager should prompt to save it again the first time you log in at fastmail.com, so don’t worry, you still won’t have to memorise it!

Does this affect my @fastmail.fm email address?

Not at all, this will continue to function exactly as before. The only difference is the web address you’ll see in your browser when you log in to our website.

How can I get an @fastmail.com email address?

With the exception of legacy guest and member accounts, you will be able to add an alias (additional address) to your account, or you will be able to rename your account to a new username @fastmail.com.

In the interests of fairness, we are only allowing each account to register one alias @fastmail.com. New users will be able to sign up an address @fastmail.com as well. All addresses will be available on a first come, first served basis, starting as soon as the transition to fastmail.com occurs.

When exactly will @fastmail.com email addresses become available?

An exact time on Thursday hasn’t been decided yet. Please keep an eye on this blog for further details.

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New anti-phishing feature, all official FastMail emails have green tick mark

We’ve just rolled out a new feature that should help users identify official FastMail emails and avoid fake phishing emails.

All future official FastMail emails should now have a green tick next to them in the mailbox listing and when viewing the email/conversation. They look like this:

Screen Shot 2014-10-14 at 10.14.37 pm

Screen Shot 2014-10-14 at 10.17.52 pm

Users should be careful of any future emails that claim to be from FastMail that don’t have the green tick. These are almost certainly phishing emails that aim to steal your login details. Just report them as spam.

Note that the tick will only appear on future official FastMail emails, not existing ones. Also it only appears in the current web interface, not the classic web interface and not in external email clients (e.g. Outlook, Thunderbird, Mac Mail, etc)

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Better security and privacy through image proxying

Today we rolled out a feature that enhances your privacy and security when you use FastMail: all off-site images embedded in emails are now proxied through our servers. Instead of your web browser going out to the wider internet to fetch an image in an email, it will request it securely from our servers and we’ll fetch the image on your behalf. (The original email is never modified, so if you forward it or view it in an IMAP client, it will appear exactly as we received it.)

When your browser requests an image (or any other page) it sends all sorts of information to the web server, including your internet address (which reveals your rough location), the type and version of browser you’re using, and sometimes even tracking cookies and other information that can help identify you. While these things are a fundamental part of how the web works and are difficult to avoid, we know that many of our users don’t like this information to be sent without their knowledge. That’s why we’ve always had protection against this by requiring you to explicitly request that images be loaded for an email.

Now though, we’ve gone one step further. When an image is loaded, the request goes only to our servers, which then go and request the original image. The request comes from the server’s address, with a generic browser type and version and no information at all that identifies the original email or the user requesting it. The image server remains in the dark about where the request came from. That’s a big plus for your privacy.

The other advantage of our new approach is that it removes the possibility of mixed-content warnings appearing in your browser while reading your email. Every web user has had it drilled into them for years that they should look for the padlock icon to know if the site they’re looking at is secure:

happy-proxy

But when you view an email with an image served from an insecure site (as most image hosting sites are), the browser changes the padlock icon to look like this:

sad-proxy

Since all images now come via our secure servers, the padlock will now always remain intact, giving you the confidence that no one is intercepting your data.

Edit: Clarified that the image server cannot see where the request came from. It may still be able to determine who the request came (ie email address validation) if the image URL has some kind of tracking data in it. Its still a marked improvement on not proxying at all, as it can’t be directly correlated with an internet address or other tracking data.

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Announcing the FastMail Calendar

After 9 months of intense work, we’re very proud to announce a major new addition to FastMail. We’ve taken all the great things about FastMail’s email hosting and applied them to build an awesome new calendar. You get the same incredibly speedy and elegant web interface. The same robust, fully-redundant backend (with live off-shore replicas). The same power behind an easy-to-use interface.

Our new calendar is packed full of the features you need to stay organised:

  • Continuous scrolling, because life isn’t broken into months.
  • Two-way sync with your existing Google or iCloud calendars.
  • A great experience on mobile browsers – just like with email.
  • Real-time updates, so changes are displayed immediately on all devices.
  • Multiple time zone support.
  • Powerful sharing options for easy collaboration.

We could go on, but really you should just try it for yourself. Head over to https://www.fastmail.fm and log in to your account, or if you don’t yet have one you can sign up for a free 60-day trial. Alternatively, find out more about what our new calendar can do by exploring our documentation.

A major addition like this would often be added as a separate service, but we’re delighted to announce that the new calendar will be available at no extra cost for all our paying subscribers. Most accounts also get CalDAV access included as well for syncing with your favourite mobile calendar app. More information about which accounts have CalDAV access
is available on our new pricing pages.

With contact synchronisation coming very soon now, we’re looking forward to meeting all your communication needs in one place.

We hope you enjoy using our new calendar as much we’ve enjoyed building it. As always, we’d love to hear what you think! Please let us know via support, twitter, etc.

The FastMail Team

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Increased spam getting through for the last few days

Due to an undetected compatibility issue between some software modules we use for detecting spam emails, for the last few days a number of the tests we use to detect spam haven’t been working properly. This means that for the last few days, considerably more spam may have been getting through our filters and into users Inboxes.

We’ve now fixed this issue and have added additional tests to ensure this doesn’t happen again.

For those interested in the technical details: We upgraded to a newer version of Net::DNS and the version of SpamAssassin we use was using some internals from Net::DNS that had changed with the new version. This caused all RBL lookups to fail. Failing RBL lookups wouldn’t cause any email delivery to fail, just all RBL scoring to be ignored.

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