Increased storage quotas and other service level changes

we’ve made some changes to our service levels. These changes simplify pricing, unify personal and family service levels, make it easier to migrate from other services to FastMail and give the vast majority of users an increase in storage at no extra cost.

All accounts

All prices have been rounded to the nearest dollar. The existing $x.95 pricing on all accounts made comparing prices more difficult for users, so we’ve changed to just using whole dollar pricing on all accounts to make comparisons simpler and clearer.

Personal accounts

  • Ad Free has been renamed to Lite. Now that we don’t have free Guest accounts, the name is an anachronism since no accounts have advertising.
  • All Lite (previously Ad Free) and Enhanced accounts have increased email and file storage quotas. Full accounts have increased file storage quotas.
  • The price of the Lite account is now $10/year. We will email all existing Ad Free users about this change shortly with information about how to lock in the existing pricing for some years.

The complete list of new quotas and names are:

    Old quota New quota
Lite
(was Ad free)
Email:
Files:
100 MB
2 MB
250 MB
100 MB
Full Email:
Files:
1 GB
100 MB
1 GB
1 GB
Enhanced Email:
Files:
10 GB
2 GB
15 GB
5 GB
Premier Email:
Files:
60 GB
30 GB
60 GB
30 GB

Family accounts

We’ve renamed all the family service levels to be the same as the personal service levels, and also have the same quotas as the corresponding personal service level.

This means that if you manage more than one account, it’s much easier to switch to a family account. There’s no concern about having slightly different quotas and having to deal with all the different service level names, it’s a straight forward conversion from a personal account to the corresponding family account.

So now the main differences with family accounts compared to personal accounts are:

  • A single billing cycle and credit card for all accounts in the family
  • Add/change/delete accounts in the family from your management accounts at any time
  • Ability to have account names in your own domain (e.g. john@yourdomain.com)
  • Ability to have your own login screen at http://mail.yourdomain.com
  • It’s an extra $5/year for the family "container"

The complete list of new quotas and names are:

    Old quota New quota
Lite Email:
Files:
200 MB
6 MB
250 MB
100 MB
Full
(was Everyday)
Email:
Files:
800 MB
600 MB
1 GB
1 GB
Enhanced
(was Superior)
Email:
Files:
8 GB
6 GB
15 GB
5 GB
Premier
(new)
Email:
Files:
N/A
N/A
60 GB
30 GB

Business accounts

All Basic, Standard and Professional accounts have increased email and file storage quotas. The complete list of new quotas are:

    Old quota New quota
Basic Email:
Files:
250 MB
2 MB
500 MB
100 MB
Standard Email:
Files:
1.5 GB
100 MB
2 GB
1 GB
Professional Email:
Files:
15 GB
6 GB
25 GB
10 GB
Enterprise Email:
Files:
150 GB
60 GB
150 GB
60 GB

We’ll be emailing these details to all users shortly.

Posted in News. Comments Off
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