Changes to web interface Address Book rolled out

We’ve just rolled out a few changes to the address book available in the web interface. These changes are based on some analysis we did of how people are using the address book.

  • Remove the "Description" field on address locations

    We found that very few people used this field (the vast majority were blank), and for those that did put something in here, it was usually duplicate information (either just the string "Home", "Work" or "Other", and just duplicating the selected address type) or confused information (duplicating the first line of the address itself). So we’ve removed this, and in the few cases it appeared to be used, we’ve moved the information into the first line of the address itself.

  • Remove all custom fields

    Few people were using custom fields, and in the majority of cases people were actually putting data in here that should have been in another location. Most custom fields were some form of phone number and those should clearly be in the phone contacts section. The likely reason for this happening is because the previous interface didn’t make it obvious where to put phone numbers, which we’ve now also made clearer (see below). The other use of custom fields was for new services like Skype and Twitter. We’ve added new contact types for those services.

    Any existing custom fields have been moved to the appropriate phone/email/online contact type, or where we couldn’t identify an appropriate type, we’ve moved the data into the Notes section.

  • Add new contact types for Skype and Twitter

    Apart from the phone types, these were clearly the most used custom field types, so we’ve added these as explicit online contact types.

  • Split the old Contacts section into 3 separate sections: Email, Phone and Online contacts

    Because we’ve always allowed an arbitrary number of "contacts", there was a single Contacts section where you could select the contact type you wanted to add: Email, Phone, Web, Instant Messenger, etc. However because the selection  of which type to add was via a pop up menu which defaulted to "Email", it wasn’t actually obvious that you used the same section to add phone numbers, web addresses, etc.

    So we’ve now split this into three separate sections for "Email", "Phone" and "Online" contact types.

Based on our analysis, we believe these changes make the address book easier to use and also better matches the actual data people are wanting to see and store, while removing unneeded and rarely used complex or difficult to understand features.

Posted in News. Comments Off on Changes to web interface Address Book rolled out

Changes to webmail login

TL;DR: We’re now making all connections to the Fastmail web interface immediately redirect to a secure (https) connection.

As part of our commitment to making all connections between users computers and our servers secure and encrypted, we’ve just made some changes to our webmail login page. In most cases, users won’t notice any change because we made Secure Login the default almost a year ago. The new changes will only affect the small number of users that have special login requirements.

The main change we’re making is that where previously we would redirect from an insecure (http) to secure (https) connection during login, or on returning to Fastmail on a computer you’d logged in via before, we will now redirect to the secure login screen immediately when you connect to Fastmail. That is, as soon as you go to (insecure) or (insecure), we’ll always redirect to (secure).

Going to other https:// domains that aren’t supported (e.g., a secure connection, but will report a certificate error) will redirect to as well.

This will also be the case for businesses and families that use their own domain for logging in (e.g., they’ll also be redirected to, but we will continue to correctly show the family/business login screen.

There are a couple of additional exceptions to this.

The mobile UI domains that start with the http://m. prefix like (insecure) and (insecure) will redirect to (secure). This will always show the mobile login screen and mobile interface when you login.

The special "sticky ssl" domains that start with the https://ssl. prefix like (secure) and (secure, but certificate warning) will "stick" to that domain. This may be useful as a work around for some proxies that block hostnames with the word "mail" in them.

If for some reason you need to use an insecure login (which we highly recommend you do not do), you will explicitly need to go to the URL If you use this to login, data sent between your computer and our server will travel unencrypted over the Internet. This service is only provided for dire circumstances, is highly discouraged, and may be removed in the future.

For the curious, here’s a list of all the transitions that should happen. The "(W)" means you’ll see a certificate warning about mismatched hostnames.               -> stays at                    ->                       ->                ->                   ->                   -> (W)                  ->      -> (W) ->                  ->                     ->                 -> stays at (W)                ->                ->                   -> (W)               -> stays at (W)              -> stays at (W)           -> stays at              -> stays at
Posted in News, Uncategorized. Comments Off on Changes to webmail login

New domain:

We’ve just added (.nl is the TLD for the Netherlands) to the list of our available domains. That means you can can now signup an account or create an alias on the Options –> Aliases screen (subject to your account service level) in this domain.

Along with our primary domain, this adds to our existing list of available “fastmail” TLDs.

Posted in News. Comments Off on New domain:

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