Improved email address tokeniser on /beta/

The new web interface attempts to convert email addresses put in the To/Cc/Bcc boxes on the compose screen into “tokens”. However there were a number of bugs with the current implementation listed on our wiki bug page:

  1. Email addresses surrounded by ‘ (single quotes) were handled poorly, partly disappearing, but still being left in the data sent back to the server
  2. Email addresses where the “phrase” part had more than one , (comma) in it were split incorrectly. For example: “smith, john, help center” <>
  3. Email addresses where the “phrase” part had a angle-bracketed address were handling incorrectly. For example: “<>” <>

I’ve now completely rewritten the address parser, and put it on our beta server for testing. The new parser fixes all of the above problems, should be more resilient to odd address formats, and now allows you to do things like paste a list of email address with only spaces between them (rather than having to put commas) and it should tokenise them correctly.

If you come across any new problems, please email me directly at with details including an example of how to reproduce the problem and I’ll look into it.

Update 16-Apr-2009: Since there were no reported problems, I’ve now rolled out the new tokeniser to the production servers.

Posted in Technical. Comments Off on Improved email address tokeniser on /beta/

Beware phishing emails sent to FastMail customers

We started receiving reports yesterday that FastMail customers were receiving phishing emails asking for their FastMail account password. These emails claimed to be from “The team” and ask you to reply with your password and that “Failure to do this will immediately render your email address deactivated from our database“.

These emails are a scam, do not reply to them. We will never send out emails asking you for your password.

I’ve already put blocks in place to try and stop any more of these emails arriving, and I’ve put a block in place so anyone accidentally replying to the email will have their reply blocked so they don’t accidentally send their password to these scammers. I’ve also checked the logs for anyone that did accidentally reply, and will inform them that they should update their account details.

Posted in News. Comments Off on Beware phishing emails sent to FastMail customers

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