“System down” page appearing even when system not down

Due to a configuration error, a certain set of internal system outages caused the “System is down” page to be sent with LONG cache headers (7 days). This would mean that after you went to http://www.fastmail.fm and got a “System is down” message, you would get that everytime you went to http://www.fastmail.fm for the next 7 days, even though the system was working again just minutes later. This could be fixed by hitting CTRL-F5 to force a reload of the page, but most people would not know this. This has been fixed and won’t happen again in the future.

Posted in Technical. Comments Off on “System down” page appearing even when system not down

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