Banners and FastMail.FM referrals

If you have a web-site and are interested in linking to FastMail.FM, you may be interested in this forum thread, which shows how to create an attractive link without using any graphics.

If you wish to use a banner, you are free to choose from our banner gallery.

If you are interested in generating referral credits, we an provide you with an affiliate URL that automatically tracks you referrals. Just email support@fastmail.fm to request it, and let us know what site you wish to place the link on.

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Redesign of View screen under way

A wide range of mockups have been demonstrated for a new version of the ‘View’ screen.

Currently some new users find this screen confusing, whilst regular users can find it fast and flexible. The redesigns being discussed attempt to make it more intuitive for new users, whilst not removing power or speed. If you would like to contribute to the design, or are just interested in finding out about how new interface designs are developed, see this forum thread. Note that there are around 150 posts in that thread now over multiple pages, so it may take a while to absorb all the information!

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FastMail.FM for CRM or customer support management

FastMail.FM has all the features necessary to provide a fast and flexible customer relationship management (CRM) or help-desk system. I have described the steps to set this up on the forum.

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FastMail.FM Merchandise now available

We are pleased to announce that you can now get not only email from FastMail.FM, but also:

  • Clothing
  • Mugs
  • Flying discs
  • Caps
  • Stickers

You can purchase these from the FastMail.FM Store. The items can be shipped almost anywhere in the world, and the mugs are packaged carefully in foam so they should get to you in excellent condition.

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Additional security using cookies

FastMail.FM is now more secure for people whose browser support cookies (which includes nearly all modern browsers, including Internet Explorer, Netscape, Mozilla, Safari, Konqueror, and Opera). We strongly recommend that all FastMail.FM users do not turn off cookies in their browser. While FastMail.FM still works fine without cookies (just as it always has), the new security measures will not be active.

We now store your session id (the unique number identifying you after you log in) in a cookie, rather than sending it in the URL (the web page location). Storing it in the URL could cause problems, for instance if you copy and paste a URL into an email, it previously included the session id. These problems are avoided as long as you do not disable cookies in your browser.

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No membership fee required for Full/Enhanced subscriptions

Previously, we had required the all Full and Enhanced subscribers paid the Membership fee ($14.95) when joining. The benefit of this is that if subscribers fail to renew, then they will revert back to Member level, not Guest level.

For all subscribers who have already paid this fee, this privilege will be maintained.

However, now that we have added the ability for subscribers to switch to Member level at any time, and pay the $14.95 at that time, there is no longer a need to pay the Membership fee when joining as a Full or Enhanced subscriber.

Therefore, new Full and Enhanced accounts are no longer required to pay the $14.95 Membership fee. However, these accounts will fall back to ‘Guest’ level if their subscription expires, rather than ‘Member’ level.

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More flexible billing system

There is now a brand new billing system providing enormous flexibility. Click Options, and then Upgrades/Downgrades to access the new upgrade and downgrade functionality, and Options followed by Renewals to access the new renewals functionlity.

Using the Upgrades/Downgrades screen you can change your account to any level (Guest, Member, Full, Enhanced) at any time. You can also change your subscription period (up to 5 years). Increasing your subscription period gives you a 25% discount on your subscription fee for each additional year!

Using the Renewals screen you can update your credit card details, to ensure that your renewal is completed successfully. You can also manually renew using this screen at any time, or request that your account is not renewed at the end of your subscription until you use the ‘manual renewal’ button.

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